I have purchased several SquareTrade policies over the years but have never had a claim until now. I purchased a GE Profile Ice Maker for $524.00 and a SquareTrade Policy for 99.99 + tax on Feb. 29, 2024. On June 21, it quit. Went through the recommended steps and it still does not work. I went online to enter a clain, then called. I have made 7 phone calls, called the retailer, NFM, and called GE. GE said it was unrepairable. Sent me an email to document it and have yet to get a resolution from Square Trade. My latest contact with them said that their "back office was reviewing my claim." will NEVER buy one of these policies AGAIN!Update June 27:Received phone call from Sqyaretrade resolution team member. Wanted to know specifics about my experience. Told me he was footing claim for reimbursement for total unit price. I appreciated the response.
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