I have been in contact with Square Trade for over an hour and it's been miserable. I've talked with over 4 people who have chatted me in circles. The number they gave me to call has a million prompts that are not helpful and dont get you to the right department. The number eventually just hangs up. Anyone I spoke with on live chat on the site or text were completely incompetent and not helpful. It looks like Allstate will reply with a generic templated reply, which owns and solves nothing, further showing they do not care to solve the issue or be ethical. They called after seeing the review and I learned the program doesn't even cover if the software of the TV isn't working, which could have been easily communicated earlier. The person who called did say they were going to email me their personal email for future problem, of which has not yet happened.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
