squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Hilda Fisher
The most deceptive business out there

EDIT: Since when does a company require you to plug a tv into a surge protector??? That is there reason for denying the coverage. The most deceptive, outright despicable warranty plan/company I have ever dealt with in my 58 years on this planet. They will find every which way to not pay. I have a Vizio TV. Only 4 months old. It continues to disconnect from WiFi. It will not let me log back in and we cannot watch the television. They made every excuse. I let it go because the tv was ok for a couple of weeks and now it’s back to the same thing and I have to call the and start this all over. Yesterday, my father’s tv screen went black. There is nothing we can do. He filed a claim online and called today. They told him there was a power surge in our area so it's denied. Absolute lie. The people you speak to aren’t even on the same country!! WTF are they even talking about. My father is 86 and that’s the excuse they give him? I called them back and was told the same nonsense and I refuse to stand down. I recorded all of our calls. The sheer incompetency of this business and their employees is unacceptable!! We just want our money back and they can come take these giant paperweights if they want. The absolute nerve to think I’m going to throw hundreds of dollars in the toilet because the product they’re supposed to cover doesn’t work after a few months and they decide it’s just too bad? What did we purchase the warranty for?? FFS I just bought my TV in January and it’s only May. Stop offering protection plans if you’re just going to make reasons up to not pay.

1
Date of experience: May 29, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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