I bought a drone on a really good Christmas special at half off. When I got the warranty with the drone, I assumed that if anything happened, I would be able to replace my drone and everything would be fine. However when something actually happened and I needed to replace my drone. The company told me that the protection plan only covers what I paid not the item itself. That doesn’t make sense to me when I’m left with half the money that I needed to buy a new product so I am now without any drone until I can afford the other half. I am very disappointed in the way this happened and the resolution when I called after all of this was there was nothing they could do and that was how it was. I feel like more could’ve been done or offered. I even asked for a replacement instead of a refund because that’s all I wanted was the drone but instead they sent me a check. I am very unhappy and I have no drone now I do not recommend for anyone to get this protection plan if you bought the item on sale because you’re not going to be able to replace it with your protection plan.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
