So far, this company has REFUSED to pay a valid claim saying that I have failed to provide 4 pieces of data that I have both emailed and uploaded SEVERAL times and after speaking to company representatives in India several times. Without contacting me, Allstate CLOSED my claim TWICE because they wanted more information...the same information already uploaded and emailed. Apparently, they did not like the FORMAT - something out of my control. FOLLOWUP - Yet again, I went through my eBay account and created a screen capture of the SAME requested information. In Photoshop, I added four BOLD RED ARROWS pointing to the four requested pieces of information. I uploaded this image and called the company.This time I was fortunate and connected with a representative in Florida who spoke and understood American English.He filed a new Claim for me (since the previous two had been closed by Allstate).ALLEGEDLY, I will be receiving a prorated check within 2 weeks.IF anyone from Allstate reads this, do not sell policies that you do not want to honor! YES, you are in business for profits, but you are ALSO selling a service! HONOR it!
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
