My claim was approved on 4-9-2025 for i phone to be replaced and wass told phone would be sent out in one to two buisness days.this went into the weekend and on the following Monday contacted sqaure trade asking for tracking number. no number issued said it would be another 1-2 buis ess days,well 3 days no response called agai no tracking number,said give them 1-2 buisness days,now into another weekend 2nd suporvisor who has no idea whats going on.day 16 called yet another supervisor no tracking number no idea why no phone has been sent.told to wait 1-2 buisnessdays again to try and find out where the problem lies that no replacement has ever been issued.i have been without a phone 16 days that i was told 3 different days i had to stay at home to sign for phone that was never sent.so 16 days without phone,3 whole days lost having to stay home because i was told phone was being shipped and have to sign for it.I had seen on sqaure trade site that after 5 days issue not resolvedthey would send out replacement value check,well still nothing.Very very bad customer service for something i have already paid for sqaure trade!very bad
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
