The first customer service rep insisted that I take my TV off the wall to read the numbers although I had already given him the model number. After a lot of trouble to get the tV down (I have an injury and live alone), it was confirmed that the number I had given him and the number on the back of the tv were the same. Fast forward, I get an offer for a TV that was 10 inches smaller than the one I insured, although Walmart has the same TV for the same price that I paid. The customer service person assured me that I received the correct offer. I opted for a cash payout equal to the original amount paid, minus taxes. I have been waiting on said check for nearly 15 days. When I called to ask about the check, my only option was to have Allstate cancel the check and reissue another one. There should be a way for them to refund this electronically. When
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
