I am having a HORRIBLE experience with All State square trade protection plan purchased on a home depot appliance. The red tape to talk to any one takes forever, they keep sending the wrong parts or wrong model number for my dishwasher repair. Its has been TWENTY TWO days since my dishwasher broke and they still have not repaired it. I WILL NEVER purchase a major appliance from Homedepot or you the protection plan again Update 1 : day TWENTY FOUR of my dishwasher being broken. I have since talked to a customer service about my abysmal experience. I was promised a resolution in one business day. It has since been two business days and I’ve heard nothing. I’m not at all surprised due to the lack of urgency and follow through this company continues to demonstrate. Update 2: after a pitiful attempt to fix my dishwasher by sending multiple wrong parts to my house, SquareTrade offered to pay for the cost of the dishwasher. This is unacceptable due to the fact that I will need to now pay for the haul away of the broken dishwasher they left me with as well as the installation fee for the new dishwasher, costs I paid when purchasing brand new dishwasher only 14 months ago. This “solution” shorts me out of over 300 dollars Update 3: one and a half months after my dishwasher broke, I have received my refund and I now need to purchase a new dishwasher. Updated star rating from 1 to 3.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
