I previously had a protection plan for my last fridge, and it worked perfectly when I needed it. I reported an issue, a repairman was sent, and I faced no charges or hassle. However, after purchasing the same plan for a different fridge two years ago, I've encountered ongoing problems for six weeks. The process to get my fridge repaired was complicated, requiring me to contact an approved vendor (who was excellent) and pay upfront, with the hope of reimbursement after my claim was approved. While my claim was accepted, I've received only partial payments from the company and am still missing $88 after two checks, which I only discovered after raising my concerns. The customer service is located overseas—friendly but sometimes difficult to understand and not very effective—and my emails often go unanswered or receive delayed replies. Though I managed to recover most of my expenses, the hassle and time involved to get reimbursed are simply not worth it. I would not recommend this plan.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
