I file a claim for a laptop in November 2025. We communicated on the phone & via emails. Laptop was sent to the technical department as per request on 2 occasions. The first time it was sent, they returned it stating that it was repaired, but upon receipt the laptop still had a blank screen. We called again several times. This time they requested for us to send the laptop back for repair. I’m still waiting to get the “repaired laptop” back, this time they stated they are trying to say it has water damage, despite the fact that this laptop has never been close to any water. So as today, 3/19/26 ,I am still waiting. They sent an email today stating they are waiting for parts to come in. I am very disappointed with them.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
