I submitted a claim for my dryer last week, and they scheduled an appointment, which was promising. However, the service provider they assigned called today, the day of the appointment, to inform me that they were outside of my service area. I then contacted the support team, who apologized and mentioned they would try to send another service provider for the repair, but they couldn't guarantee how long that would take since it needed to be redirected to a different company. Additionally, I filed another claim for my sofa in October 2025. As of January 8, 2026, they still hadn't received the necessary parts. When I checked again on January 9, 2026, I found out that the parts had finally been shipped. Fingers crossed. I strongly advise against purchasing their insurance! The service has been terrible.
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SquareTrade, an Allstate company, is one of the fastest-growing providers of innovative mobile protection and ownership solutions, meeting the demands of modern consumers, mobile operators and retailers. They are trusted by over 150 million customers around the world to protect everything from their phones to fridges against life’s mishaps like breakdowns, accidental damage and theft.
They partner with some of the world’s leading mobile operators and retailers, offering their customers fully-digital claims, quick repairs or replacements, and first-to-market innovations.See more
