An utterly frustrating experience! This was our second time flying with this airline. We hoped for improvement after hearing good things about the country. However, the airline fell short. Problems began before we even left for the airport. We were a family of four traveling with a young child and had booked our flight before the baby was born. The airline assured us it was fine to add the infant later, which we did. However, our bookings were not linked, and the infant appeared to be traveling alone. The staff at the airport were unhelpful and rude. After a long struggle, we finally boarded, but not without significant stress and discomfort. Our trip was greatly affected by the airline's lack of care. If you're planning to visit this beautiful country, consider flying with a different airline.
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