We booked flights to Sri Lanka in September however following the recent events decided we no longer felt comfortable flying there. We have been charged £235 per person to cancel which given the circumstances I feel is disgusting. They’re not losing out on anything really as our seats can be re-sold so what the £235 each is for is absolutely beyond me. This company are incredibly difficult to liaise with over email (I can’t take phone calls at work) and a different member of staff replies every time so there’s no consistency. Overall I would say don’t bother, if you can fly with literally anyone else!!
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