I regret purchasing a pool slide from this company. I spent over $4,000 on a model that had alignment issues, leaving a significant gap at the joint. My pool builder tried to remedy it, but when I contacted the company for help, they claimed the warranty was voided because of the builder's fix. I’m frustrated after spending so much on a slide and receiving no support. I'm not asking for a refund or a new slide, just a usable product. This situation is incredibly frustrating, and I wouldn't recommend their products since they don't stand behind them. The temporary fix used by the builder didn't affect the slide's structure, so it's hard to understand how it voided the warranty. My builder mentioned they had similar issues with this slide leaking, and the company advised them to use joint compound, which ironically voids my warranty. It's baffling!
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Diving boards, pool slides, rails, and ladders. Products, installation instructions, and contact details.
