Called with a querie, waited, waited, waited and after being on hold for 15 min, they hang up on me not a word spoken... why?Good Luck e-mailing, i don't think i have had a reply yet always had to call and wait over an hour on hold each time....... web site is terrible, submitted a reading every month, then found out the readings after 8 months had not been received and was landed with a whopping catchup bill..I E-mailed as advised in the reply: here is the reply..... To: Customer Support Subject: [EXTERNAL] Smart Meter Sent: 21 June 2021 12:00:16 (UTC+00:00) Monrovia, Reykjavik was deleted without being read on 24 June 2021 04:24:38 (UTC+00:00) Monrovia, Reykjavik.WAS DELETED WITHOUT BEING READ... what does that tell you about the company?
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