**EDITED** The company has issued a partial refund after investigating my concerns. The customer service has been responsive, which I appreciate. However, my experience was quite poor, and I hope it was an isolated incident with areas needing improvement. I provided feedback suggesting better coordination among movers, as I had to guide them extensively. I expected a smoother process with three movers present. I hope future experiences improve. ORIGINAL REVIEW: The move was quite problematic; the movers were unprofessional and did not communicate well. Two arrived late, and we ended up doing most of the move ourselves. It was not acceptable, and I raised my concerns, but the follow-up has been lacking. I suggest considering other options.
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