Terrible service. Unfortunately, this company provides the only bus connection for some people in my local town, which makes their poor performance even more frustrating. Their operations are disgraceful and give the impression that they have complete disregard for their passengers. My most recent experience involved waiting at the bus stop for a bus that was delayed by an hour, only to find out—60 minutes after its scheduled time—that it had been cancelled. No updates, no communication. It felt like a sick joke.
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