The package was badly damaged when the flagpole was delivered. I was not home when it came in, When I opened the package there was some minor damage to the finish of the pole. I could have lived with that. When I started to assemble the pole and put it up, I found the hole alignment didn't match so the pole could not be put up. Their return used to allow for return shipping on defective pole, but they have policy and web site. They got my money, and I have a defective flagpole.
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