stanley-pmi.com

1.8
1.8 Based on 34 reviews

Stanley is a brand of food and beverage containers invented by William Stanley Jr....

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Susan Laflamme
Terrible customer service

Terrible customer service. I ordered a personalized stanley cup for a birthday gift. Immediately after the order, I reached out asking if they could simply not include the invoice/price paid in the package because it was a gift. The answer was no, they could not. I requested to speak to a supervisor or manager in multiple follow up emails. Do you think anyone responded after that? NO! No response. No acknowledgement whatsoever. Oh and the delivery was late. I am still trying to find contact information for someone who could take feedback but Stanley prefers to ignore customer emails. I have sent several emails. Still no response. I will not do business with Stanley again.

1
Date of experience: Jan 23, 2026

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Business Details

  • Stanley is a brand of food and beverage containers invented by William Stanley Jr.

  • language https://stanley-pmi.com

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