My Stanley fatmax Hedger was purchased approx. 3 years ago. Unfortunately it failed to operate after 3 years of good operation. Breaking is not the issue but I would expect to be able to obtain parts and have it fixed. After several months of correspondence with Stanley support on where and how to have it repaired, I eventually received an email telling me..'Our team has confirmed that SFMCSTB933 units are replaced under warranty, which means individual spare parts are not held for this model 🤯🤯WTH!To ensure accuracy, our service team also checked with our specialists, and these units are designed as complete assemblies, so no parts are manufactured for repair. This approach helps maintain product integrity and performance standards'.This makes no sense and is a waste of resources and YOUR hard earned money. The above facts were not obvious on purchase.
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Stanley is a brand of food and beverage containers invented by William Stanley Jr.
