Ive never ordered directly through the 1913 website, however I have several of their products from the thermos mine being from 1993 to my favorite of the quadvac mugs, the iceflow bottles and the quencher cups. I've not had a bad experience with any of them. Especially the mugs they are hands down the best spill proof insulated mug, threw my yetis and others away they didnt even compare in quality, had them for years with no degrading qualities and keeps coffee hot for what seems forever. Their warranty is un paralleled they will replace anything regardless of age at no cost and very quickly.
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