stanley1913.com

1.3
1.3 Based on 201 reviews

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Angela Jones
I’d give ZERO stars but it’s not an…

I’d give ZERO stars but it’s not an option. Purchased a Stanley cup for my daughter for Christmas and it arrived with a defective lid. Customer service was the worst I’ve experienced — repeated, robotic responses with no accountability or acknowledgement of the defect.After multiple emails, I was finally offered a return, but required to pay about $20 in shipping for a defective product. Stanley took no responsibility whatsoever. Completely unacceptable and horrible customer service!!!

1
Date of experience: Dec 24, 2025

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