I am extremely disappointed with Stanley’s customer service.I placed an order on November 18, 2025. The payment was fully charged, but I never received the product.No tracking number was provided, and there is no proof that the item was ever shipped.More than a month has passed. Instead of resolving the issue, I received a message saying that my case was “resolved,” which is simply not true.Neither the product nor the refund was provided.At this point, Stanley is holding my money without delivering the order. I am now forced to escalate the issue through my bank.I do not recommend this company due to poor customer support and lack of responsibility toward customers.
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