For a company that has a net worth of over 10 billion dollars- YES 10 BILLION! You would think that their customer service would not take over 2 weeks to reply to a warranty issue, then after a couple days of me not seeing it because it too them so long to respond they CLOSED my claim. I have provided them with a photo of the issue- handle broke off the cup where it is attached to the cup, I have had this cup since 11/2024, so 7mos. Still no resolution and it is 8/2/2025, I started the claim on July 6,2025… terrible experience. I’m really disappointed.
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