I bought a 1.4ltr cafetière which didn’t work terribly well as coffee grains often get past the filter. Unfortunately I dropped and lost the plunger filter so went to the website which bogusly implies that it will provide spares by saying “Stanley rather replaces parts than a whole product”. This turns out to be nonsense because Stanley1913 doesn’t replace parts at all!! Another company greenwashing its non repair or replace policy.Re: Replacement filter end for Stanley 1.4ltr cafeterier (Case #2886332)Hi John, Thank you for your email and for being a loyal Stanley customer. Unfortunately, we do not sell spare parts, yet. We're sorry for any confusion or inconvenience this may have caused. We understand how important this is for you, and we appreciate your understanding. Sadly, we are unable to send used or replacement parts at this time. For more information on the latest happenings with our brand and products, feel free to check out our website (link removed)Consumer Care Special
Claim your business profile now and gain access to all features and respond to customer reviews.