Disgusting customer service made an order realised my delivery address was wrong instantly so tried to change my order or even cancel the item but nope don’t have the option for that not even when you’re willing to lose out on the 4.95 delivery you’re paying I contacted them 3 separate times explaining the problem to be met with the same automated email telling me there’s basically nothing I can do but wait for the item to be delivered to the wrong address and then submit a refund although the item is going to be 40+ miles away with strangers. I don’t have much experience ordering trending products from their websites but I can say now I will never order from Stanley again and the fact that big companies can get away with the prices of their products compared to their disgraceful customer experiences isn’t surprising at all but the best thing to do is order from a different authorised seller because Stanleys whole set up is outdated to the point you will think you’re dealing with scammers
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