Extremely disappointed, ordered a peony tumbler which came with several manufacturing defects, I was issued with a refund and went on to order another, again this arrived in a terrible condition with scratches all over the lid, after emailing backwards and forwards for over a week I am still no further forward with trying to simply get a new lid. Because of there terrible, patronising customer service team taking so long the tumbler is now out of stock so I have to either have a damaged one or simply return it. They don’t deserve loyalty. I’ll stick to my old cups.
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