I followed the steps to try to get the limited edition, mistletoe, Stanley Tumblr, and was actually successful. I had to pull my car over to try to make the purchase within minutes before they sold out, which is always annoying and ridiculous with these stupid drops! I thought I was purchasing three of them for my three children. I paid for them and got the confirmation and never received shipping information. After over a half hour on hold she finally told me they were arriving in the next day. They arrived but when my kids opened the boxes, they were not the limited edition mistletoe. They sent me three pink ones. This makes me so angry because I’m sure they oversold the product and then just decided to ship out something random and see if the person was OK with that one. it took me another 45 minutes to get through to Customer Service and she told me I’m sorry but the mistletoe limited edition Tumblr is sold out and we cannot possibly replace them unless you escalate this to warranty and we have to find out if the manufacturer can make a few more, but we are not sure when that would be. I argued it is already December 10 so nobody wants to receive it after Christmas! She then told me if I want the opportunity to try to get the limited edition mistletoe tumblers. I would have to send back the three they sent by mistake even after I offered to just keep them and pay for the ones I ordered . She said she cannot do that and after much arguing she said she could offer me a 10% discount on my next order! They are in the $25-$35 range so a 10% discount is almost nothing! For some reason these tumblers are popular right now with the teens or at least the teen girls but I can’t wait for this trend to drop because this is a horribly managed company and not deserving of the current following. This mom has made her last purchase of anything from this company. The most annoying thing is they happen to ship the limited edition, mistletoe tumblers to all the corrupt people who are now trying to resell them on eBay and other websites for 4 to 5 times the price. Great job, Stanley! I hope nobody pays these corrupt sellers on eBay these ridiculous prices for this tumbler.
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