The 10% off coupon they extend to new customers doesn't apply to most of their products, specifically does NOT apply to their tumblers which is what everyone wants. They only want to capture your email and mobile info on order to continue to send you marketing materials. I sent customer service an email expressing my disappointment. They replied with a ticket resolution of, we'll send your feedback to management. They do not care at all about converting new customers, or standing by their offer and unfortunately it turned me off to their products all together. These were for my 13 yo daughter, sorry honey you won't be getting a Stanley cup this Christmas or ever (if mom's buying) ...
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