Please all be aware, before booking this is an open scam. We booked online fully paid for. 2 days into our holiday had a phone call to say that our booking had been cancelled and that on arrival that if we didn’t pay £100 we would not be able to collect the car. We got threatened on the phone and emails.he charges an airport levy fees and passenger fare £2.50 a person and does not use the airport facilities.also if you do not pay cash he will charge you extra for card payment (unlawful)all his vans are not insured to carry passengers or have public transport licence.and PHT from the ministry of transport OR local authority. His drivers are not crb checked or have private hire permit from the local authority and yet they carry children and vulnerable people. Our vehicle was damaged in 2 places and parked so close to the wall you couldn’t get in. They operate like the Wild West with racketeering and intimidation. Nothing these guys do is legit. Someone on reviews said he needs locking up and they are absolutely right. They hide behind different company names etc. we are taking legal action towards this individual.and someone else said the same on the reviews so if you want to join forces to pursue justice or need any witness statement please contact Chris on 07800805295These guys need stopping before anymore go through what we had to go through. More to add: this company are claiming they are not the company I booked with here is there message to us whilst we were on holiday in Venice:This company requested I remove the feedback claiming they were not the same company I booked with. Please anyone reading this and have any doubts. Compare the telephone number he sent us on our booking and telephone number he is asking us to call is exactly the same.!!He’s describing the rogue people very well indeed because he’s speaking about himself just changing the names. nothing he’s doing is legit and every feedback is correct for him. using unlicensed and uninsured vehicles for public transport and charging people for airport levy and not using airport facilities and charging you if you don’t pay cash. And not adequate facilities to park on. I hope the authorities catch up with them soon. Hi Chris,Thanks for your time on the phone. As discussed your parking booking was for arrival Sunday 28th September and as per the terms and conditions was deemed a no show as you did not come in until Monday 29th September. You therefore have to pay for a new booking charged at £25.00 per day for four days parking (Monday 29th September to Thursday 2 October). Total due £100.00Please note this £100.00 needs to be paid either in cash to the driver when you return on Thursday (the driver can provide you with a receipt if needed) or via bank transfer by close of business tomorrow.The bank details are: SMART VEHICLE STORAGE LIMITED 04-06-0519310654(Please use your vehicle registration as the reference).Please note that you will not be able to pay via bank transfer when you return as you will be back after the office has closed.If you wish to discuss this you will need to contact the office on 02033704220 between 09:00 and 17:00 UK time. This conversation will need to take place before you return as you will land outside office hours.Many thanks.
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