The most incompetent retailer I have ever come across. I ordered two items online. I received barebones information by email about the delivery. Turns out one of the packages needs a signature. I'm not home, so I ask for it to be taken to the local store, where I can pick it up and sign. They refuse. They hold my package hostage and tell me it will be delivered the next day at the same time. The next day, they don't show up all morning and then respond, "Well, it's actually between 8 am and 8 pm. And someone will need to sign, and if you don't like it, you can ask for it to be returned to the warehouse for a refund." And when asked why the package couldn't have been delivered to a local store yesterday, nothing but silence. No wonder these Canadian retailers are going out of business.
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