I went to the Bayfield Street , Staples location in Barrie to print a few pages of Manulife travel insurance. The email document attachment was password protected. I was advised to use the self serve printer. I was unsuccessful. I returned to the service desk and was told to try again. Twice I was charged .21 on my cc, for a blank printed page. Again I returned to the service desk. A different rep checked my document on his computer, I provided password and he stated I would need to rent their computer- paying per minute of use, then rent printer paying again per page. No instructions or assistance. I asked if he could do it for me and I would pay. He refused. Both representatives were extremely unhelpful, and obvious in their avoiding to give assistance. After 40 minutes, I gave up and left. I went to a Georgian Printshop and the printed it for me , 2 copies of the actual card for $6.00. It took less than 5 minutes. I was thrilled with their professionalism and willingness to help! I highly recommend this business for any business or personal print jobs, big or small!
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