This has been the worst experience of my life; I would rate this airline a minus 10 if I could. I missed my flight due to being late, but there was no staff available to assist me as security wouldn’t let me out without staff due to policy. I was stuck at the airport for 4 hours, and this isn't the first time; my previous flight was delayed by 5 hours, causing significant issues for me. It may be coincidence, but there should at least be some staff available at the airport. Additionally, my return flight was delayed by four hours again. This airline cannot be trusted for urgent travel.
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