starbucks.co.uk

1.8
1.8 Based on 21 reviews

Shop for coffee and learn how Starbucks UK can help you get more out of your coffee. Visit a coffeehouse near you....

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Average Rating

1.8

/
5

21 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
24%
1 Star
62%

All Reviews

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Review Time

Mehitable
Exceptional Service at the Local Cafe

I visited a cafe in the local shopping center and was delighted to be served by a young employee! He was incredibly polite, attentive, and helpful. I noticed him assisting several other customers, including those with babies, by carrying their coffees to their tables. Thank you again for your outstanding service! I hope your supervisors recognize what a fantastic team member they have.

5
Date of experience: Dec 19, 2025
Avis Carter
Overpriced and Disappointing

I ordered a large latte with hazelnut syrup and paid £6.20. Instead of receiving the expected 650ml, I got just 469ml, cup included. It feels like I'm missing out on almost an entire drink! Their greed is truly baffling.

2
Date of experience: Dec 19, 2025
Lilibeth Fisher
Outstanding Employee!

During my visit to a cafe in the local shopping center, I was served by a young employee who was exceptionally polite and helpful. He assisted several customers, including those with children, by carrying their drinks. Thank you for your fantastic service; I hope your management recognizes your efforts!

5
Date of experience: Dec 18, 2025
Builder_57
Unsatisfactory Service

I experienced poor customer service at the local store, and the tables were not clean!

1
Date of experience: Dec 10, 2025
Frustrating Experience

At the local store, I waited 15 minutes to be served while the staff focused on the drive-through. We were completely overlooked. After leaving, I went through the drive-through, but my order was incorrect. I didn't have time to raise the issue. It was a complete waste of time.

1
Date of experience: Dec 05, 2025
Calvin Ross
Excessive Parking Charges

I ended up spending around £70 for just two coffees over a period of 2 hours and 20 minutes. While the parking regulations were clear, I won’t be rushing back anytime soon.

1
Date of experience: Nov 22, 2025
MP88
Rising Prices Drive Away Loyal Customers

As a daily visitor for years, I find the prices have become excessively high. I was charged £4.20 for a small Americano, which feels outrageous for a location that isn’t even a major city. With both my wife and I ordering, we now face a bill over £11 for two coffees. I’ll be looking elsewhere for my coffee fix.

2
Date of experience: Nov 21, 2025
MM66
Slow Service Despite Mobile Ordering

At the local store, I expected faster service by ordering through the app, but it took 16 minutes to receive my order, with 10 minutes spent waiting inside. The lattes were lukewarm, and there was no accountability for the delay.

2
Date of experience: Nov 02, 2025
Agnes Ross
Never Again

I paid £6.20 for a large coffee served in a small cup, and it was lukewarm. They only accepted card payments, and I saw staff smoking outside. The experience was disappointing, and I won’t be returning.

1
Date of experience: Oct 11, 2025
Avoid This Location

At the local store, I found a small cappuccino and hot chocolate priced over £4 each, which is unreasonable. The drinks took 15 minutes and were left unattended on the counter without any updates. For that price, I expect better service and presentation.

1
Date of experience: Oct 04, 2025

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Business Details

  • Shop for coffee and learn how Starbucks UK can help you get more out of your coffee. Visit a coffeehouse near you.

  • language https://starbucks.co.uk

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