On visiting a new Starbucks establishment at Clatterbridge on the Wirral I have decided ill give Starbucks a miss from now on. However the experience I had at the Clatterbridge Starbucks was enough for me. Entered the establishment walked to the counter with two people behind the counter and only me standing in front of the counter. Clearly one with headphones was dealing with the drive through. However no one was using the drive through and she wasn’t taking orders. Meanwhile I’m standing still waiting. Other person behind the counter was pottering around occasionally talking to lady with headphones. The wait was becoming uncomfortable to the point I began looking around . Whats going on I was thinking. I went outside and came back in again to stand at the counter again to be completely ignored again. We’re talking a while still no other customers waiting just me the invisible man . At this point I could have asked excuse me but I probably would have shouted it out. So I have decided never to visit a Starbucks establishment again.
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