Whole experience was dismal. Paper cups or buy your own re-usable plastic ones. Why can't we have proper cups and reduce waste? Smallest size coffee available was "regular" which was equivalent to about 2 or 3 ordinary cups and far more than one person really wants, especially on a motorway. Coffee was scalding hot - too hot to taste properly and took ages to drink. £4.50 for a hot drink is very expensive in my view, especially for self-service in a paper cup. Starbucks must be one of the least customer focused and least environmentally friendly organisations on the planet. Will not be returning.
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