We can't believe Starbuck's would do something so ridiculous as to change their chai tea ingredients. We go every Mon & Fri & occasionally Wed. Last Monday our drink was wonderful as always but today it was just horrible!! I thought they put a different kind of milk in it so I took our two drinks back in & had them make two more & they were equally as horrible. While sitting in the parking lot we checked out Starbuck's on our phone & found out that they just changed the syrup they use. It's tasteless & disgusting. We won't be going back & paying for a drink we no longer can tolerate. They actually changed something that's obviously been working for them for 25 years. What kind of marketing strategy is this? Explain!
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Starbucks Coffee Company is the leading retailer, roaster and brand of specialty coffee in the world. The Company's other brands enhance the Starbucks Experience through best-of-class products, including Tazo Tea Company and Hear Music.
