I ordered 4 drinks totaling over £35, but 3 of them were wrong. I requested an iced white mocha but received a regular mocha instead. I also ordered a strawberry refresher with lemonade, but it came without the lemonade, and the same issue occurred with a lime refresher. It seems they can't process refunds because of the delivery service, and they claim the pictures don't meet the criteria. It's frustrating, especially when it's just lemonade that's missing. The iced white mocha was also not the right color. This is unacceptable.
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