At the coffee shop within a retail store, the supervisor refused to accept my partner's student ID for the student discount, despite it being accepted in the past. She insisted that the app was the only valid option. We didn't have time to download it during our quick lunch break. With all the signage, the coffee shop should clearly communicate their ID policy. Normally, our experiences here are pleasant, but the supervisor's abruptness left us feeling embarrassed in a busy holiday queue.
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