The official company website is very misleading to customers. Once items are added to the bag, there is no checkout summary or final confirmation page; the site triggers an immediate purchase instead.
Furthermore, there is no cancellation button or page available once the order is placed. I emailed the company within minutes to request a cancellation, but they refused, claiming I had already passed the cancellation window. Additionally, their 'free shipping for the pink combo' offer is deceptive—the website failed to mention that the offer only applies to orders over $50.
In fact, my order total exceeding $50—I was still charged for shipping.
This feels like a total scam, and I am extremely disappointed. I only discovered this brand because of Blackpink, but unfortunately, this company’s business practices are highly unethical.
What is even more alarming is that the website somehow obtained my contact and payment information without me manually entering it. I have no idea how they accessed my private data or linked my payment details to the transaction without my explicit consent. This raises serious concerns about data privacy and unauthorized access to personal information.
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