If I could I would leave less than 1 star.Very poor communications, I placed an order for some Christmas presents all the items were in stock when I placed the order. Delivery time was 2-3 days. After over a week with no update on my order I chased the order up. Not sure where they are based but you don't get a reply until 3am GMT the following day. The excuse was sorry for the delay we are now out of stock of some of your items, we will refund them which will take 10 days, we will release the rest of your order. How can they take orders for something they don't have stock of. Some of the items ordered are now pointless without the rest of out of stock items. They are also telling me they can't refund the whole order and I can't return anything for a refund. They like taking peoples money but are slow to return money and unwilling to process a return. The customer emails are the only way to contact them and to be honest I think I would get a better interaction with chatgpt.
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