This service engages in aggressive upselling through fine print, resulting in unexpected fees. While I understand that many telehealth services aim for quick profits and are mainly focused on elective procedures, upselling to potentially unwell individuals feels unethical. I have concerns about their compliance with relevant regulations. I’m giving two stars because, although their online platform is difficult to navigate, their text-based support team was prompt in their response and assured me of a refund.
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