What makes the experience with Starforge Systems so great aside from their physical products is their CUSTOMER SERVICE ! I made a purchase for a computer over 2 years ago, one of the fans bearings is going out so I emailed Customer Service this morning and got a reply literally within the hour. Secondly, they didn’t have to ask me for any additionally information and was extremely quick to start generating solutions. The thing is, is that even after 2 YEARS, they treated me as if I was a brand new purchasing client. Additionally, I was only charged $10 for the new Fan they were sending me, mind you this is AFTER my warranty ended back in AUGUST !With Tech Companies, it’s hard to even get a reply let alone a whole solution within not even 2 hours of your initial inquiry.Like I told Jericho their AMAZING customer service rep, Starforge Systems NEVER fails to impress me with their product and service.Thank you so much Starforge Systems & thank you SOOOO MUCH JERICHO !!!!!
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Starforge Systems was founded by a team of industry veterans alongside a group of content creators in August 2022. We set out to change the standard for customer service, build quality, and cable management in the industry, while still making sure our computers were affordable and accessible. To this day our goals haven’t changed. We’re constantly listening to feedback from our community to ensure that we continue to do things the right way.See more