Disappointed. Router was SIXTEEN "software updates behind," by admission of their own customer service. A second router was sent. Then a third. Plus an extra cable. We spent hours... NEVER could connect! Not once!! (Who on Earth would even sell a router that's sixteen software updates behind)? I feel I've been ripped off. Initial cost $2,600. Steep monthly service fees. Customer service: friendly but slow. Numerous mis-deliveries. Help desk tickets closed with zero follow up. No technician to service or troubleshoot the system. Customers are on their own. This was supposed to be the answer to rural Internet. But clearly NOT the answer we were hoping for.
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