I recently purchased the AirPods Pro 2nd Gen USB-C version from StarTech, hoping to receive the product's warranty and assurance of authenticity due to the company's reputable image. Unfortunately, my experience has been quite disheartening. Upon purchasing the item on July 7th, 2025, from the Mymensingh branch, I discovered that StarTech neither provided a warranty nor could they verify the product's authenticity or whether it was unused.To express my concerns, I attempted to share my experience in their Facebook group, but my post wasn't approved, which added to my worries about the product's credibility. Furthermore, the customer service has been terrible, leaving me feeling dissatisfied and anxious about my purchase. I strongly advise potential buyers to be cautious when considering purchases from StarTech.
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Star Tech Ltd is the largest computer shop and IT Solution Provider in Bangladesh. Established on March 1, 2007, Star Tech has grown into Bangladesh's leading technology retailer, offering a comprehensive range of products including custom-built PCs, laptops, tablets, smartphones, servers, workstations, and genuine Apple products. With 20 retail outlets across major cities such as Dhaka, Chattogram, Gazipur, Khulna, Rajshahi, Mymensingh, and Rangpur, and a user-friendly online platform, Star Tech ensures convenient access to quality tech solutions nationwide. Our commitment to customer satisfaction is reflected in our motto, "Customers Come First," and our ISO 9001:2015 certification underscores our dedication to maintaining international quality standards.See more
