I recently bought a Samsung TV. First and foremost they were supposed to deliver it yesterday but the delivery man had his phone switched off. Thankfully it arrived today. But the remote for the TV is missing. Their customer support is as useless as it gets. Contacted them and they are asking me for an unboxing video. Do you actually expect your customers to record a video whilst unboxing their product? Also why would the remote be missing from packaging from a brand new TV? That means the product has been previously opened or returned by a customer.
Claim your business profile now and gain access to all features and respond to customer reviews.
Star Tech Ltd is the largest computer shop and IT Solution Provider in Bangladesh. Established on March 1, 2007, Star Tech has grown into Bangladesh's leading technology retailer, offering a comprehensive range of products including custom-built PCs, laptops, tablets, smartphones, servers, workstations, and genuine Apple products. With 20 retail outlets across major cities such as Dhaka, Chattogram, Gazipur, Khulna, Rajshahi, Mymensingh, and Rangpur, and a user-friendly online platform, Star Tech ensures convenient access to quality tech solutions nationwide. Our commitment to customer satisfaction is reflected in our motto, "Customers Come First," and our ISO 9001:2015 certification underscores our dedication to maintaining international quality standards.See more
