I have been home all day and I received a "not able to deliver because no one home". No one attempted to deliver. I can prove this on my cameras.
Apparently they cant redeliver because i havent paid for express. However I did pay for delivery and this was not attempted. I now have to go into a shopping centre to collect. This is completely ridiculous.
Not only that but when speaking to customer service it was toally unhelpful. Under this circumstance of not attempted delivery they should have redelivered at the least. But no. Then when I asked to be put through to make a complaint, you dont have anyone to talk to and get directed to an app. Absolutely poor service.
Claim your business profile now and gain access to all features and respond to customer reviews.
StarTrack, is a national Australian transport and logistics company owned by Australia Post, which is owned by the Commonwealth of Australia.