statescard.com

2.1
2.1 Based on 21 reviews

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Gus H.
Shady tactic's, unclear purchasing system

Be careful when using this service as they have not so great customer service, and shady ways to charge you more money. Also note that you pay for the card "Activation fee" along with a monthly fee.Should you want to cancel your monthly fee, you will lose all money in your account, so you can't cancel in a way that stops the next debit, you'll have to spend your money now or wait closer to the next renewal.I was told to deposit $50 usd I will be charged the followingCard Load $50 (This is how much I wanted to load)Processing fee $ 4.05Card Activation Fee $16.99Payment $71.04Now I needed exactly $50 to spend and they say no transaction fees are charged.Then after going through this and getting $50 balance, I procced to make a payment of $50 which I have in my balance and it gets approved. But the transaction does not show up on my Statescard account. So the next day I get my $50 balance deducted for the Monthly fee for $3.95, instead of paying for it with the first deposit...So now my payment I made will probably bounce of some sorts and get canceled and have to be re done. Here's what I need to pay get my balance back to $50 or moreLoad Card $10 - This is the minimumProcessing fee $1.15.Now I really don't like how this is done an it makes me worry what else they try. I'm not disputing the monthly fee I just think its stupid to charge for card activation but not the monthly fee, also no where did it state that it will be debited from my balance.Very Meh experience with this company.

2
Date of experience: Nov 26, 2024

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