I received a broken bag for Christmas. The snap is clearly defective, Staud does not work with people who purchase a bag elsewhere than their own site. I contacted saks more than 30 days after purchase (purchased in early December) and so saks won’t help either. First item from staud and my absolute last. I recommend buying your nice purses from someone else. In this case neither Saks nor staud will stand by a broken purse with tags still attached and replacement or repair requested.
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STAUD | FALL '18 COLLECTION Now Available
