stax.com.au

2
2 Based on 63 reviews

...

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Penelope Barnes
If I could less than 0 I would

If I could less than 0 I would! This is the worst service I have ever experienced. I placed an order 17 days ago that has still yet to be fulfilled. I’ve emailed several times to get no response, the only time I got a reply was when I emailed to demand a refund and cancel the order. I was advised it takes UP TO 10 business days to be prosessed, after my 10 days I emailed again wanting my money back to be told it was “escalated” to the warehouse team and would be fulfilled in the next few business days. Again, has still not been fulfilled, have emailed again to find no response. I will never buy from these again and I’m sure by the time they get around to actioning it half the stuff I’ve ordered will no longer be available. Please do NOT order from this site !

1
Date of experience: May 31, 2025

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